SamLogic USB AutoRun Creator - Frequently Asked Questions

  
In this section you will find answers to common questions about the product SamLogic USB AutoRun Creator. You will find answers to both general questions and questions about specific functions in the program.
 
If you have a question that are not answered in this FAQ page, or in the program documention, you are welcome to send an e-mail to support@samlogic.com and ask your question.
 
 
General
 
What's the difference in function between the full version and the demo (trial) version?
 
The editor that creates AutoRun USB sticks works for 30 days. The driver program that enables AutoRun in computer's will work for 90 days. All these restrictions are removed in the full (paid) version. In the full version there are no such a restriction; all programs will work "forever".
 
 
What's the difference in function between the full version and the shareware version?
 
Same restrictions are implemented here as for the demo (trial) version of USB AutoRun Creator. See above for more information.
 
 
What's the difference between USB AutoRun Creator and USB AutoRun Creator / Small Office?
 
There are two versions of USB AutoRun Creator: USB AutoRun Creator and USB AutoRun Creator / Small Office. The first version - USB AutoRun Creator - is suited for large scale distribution of USB flash drives and for commercial use. The max. number of end-users / end-users' computers are unlimited. The second version - USB AutoRun Creator / Small Office - is suited for use in small offices and at home. The max. number of end-users / end-users' computers is 10. You can read more here.
 
 
If I buy a license of USB AutoRun Creator. Is there any additional costs, for example must I pay some fee for every USB stick that I distribute?
 
No. There are no additional costs. When you have bought a license of USB AutoRun Creator you can use the tool to create and distribute so many USB sticks that you want.
 
 
In how many computers can I install one license of USB AutoRun Creator?

 
The licensing model is different for USB AutoRun Creator and USB AutoRun Creator / Small Office. These are the differences:
 
- USB AutoRun Creator. The license is per user. So if you, for example, need to install USB AutoRun Creator both at your office and in your home you can do it. If another user want to use USB AutoRun Creator he/she must buy a new license.
 
- USB AutoRun Creator / Small Office. One license of USB AutoRun Creator / Small Office can be installed in up to 10 computers. Up to 10 users can use the tool simultaneously. If you want to install the tool in up to 20 computers you need two licenses, and if you want to install the tool in up to 30 computers you need three licenses etc.
  
  
I bought a license of USB AutoRun Creator before and need to download it again, but the download link has expired. What should I do?
 
It is possible to get a download link to a sharp version of USB AutoRun Creator again. This page explains more.
 
 
What is your refund policy?
 
You can read our refund policy on this web page.
 
 
Operating systems
 
With which operating systems can USB AutoRun Creator be used with?
 
USB AutoRun Creator can be used with Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, and Microsoft Windows 8. Information about current system requirements is available on this page.
 
 
Functions
 
Must I install USB AutoRun Creator or the driver program that follows in a computer before AutoRun for USB sticks works?
 
Yes. USB AutoRun Creator or the driver program must be installed in a computer before AutoRun works in that computer. For security reasons AutoRun for USB sticks will not work before the end-user have accepted it. You can read more on this page.
 
 
I have tested a USB stick with AutoRun enabled in one computer, but it does not work in another. Why?
 
The reason may be what is described above - there is no driver program or USB AutoRun Creator editor installed in the second computer. Without either of these programs installed, the AutoRun function will not work. You can read more on this page.
 
 
Installation and uninstallation
 

Do you have a page with installation and uninstallation instructions?
 
Yes, we have a page with installation and uninstallation instructions. You can open this page to get all necessary information.
 
 
Tips
 

Is there any tips & tricks page available for USB AutoRun Creator?
 
Yes, we have a tips & tricks page here. There you will find many useful tips for how to use USB AutoRun Creator in the best way.
 
 
 
 
SamLogic