SamLogic Visual Installer - Frequently Asked Questions

  
In this section you will find answers to common questions about the setup tool SamLogic Visual Installer. You will find answers to both general questions and questions about specific functions in the program.
 
If you have a question that are not answered in this FAQ page, or in the program documention, you are welcome to send an e-mail to support@samlogic.com and ask your question.
 
 
General
 

What's the difference in function between the full version and the demo (trial) version?
 
All created setup programs can only be run the same day they were created. There is also an information text ("Visual Installer Demo") placed on the setup screen (background window). All these restrictions are removed in the full (paid) version. There is no time limit in the Visual Installer editor, so you can evaluate the program so many days you need.
 
 
What's the difference in function between the full version and the shareware version?
 
The Visual Installer editor in the shareware version only works for 30 days and there is an information text ("Created with SamLogic Visual Installer") placed on the setup screen (background window) for every created setup package. All these restrictions, including the information text, is removed in the full (paid) version. The setup packages created with the shareware version of Visual Installer are fully functional also after 30 days, but no new setup packages can be created when the time is up.
 
 
Does the paid version display the "Visual Installer Demo" or "Created with SamLogic Visual Installer" text on the setup screen?
 
No. As mentioned above, this text is only shown in the demo and shareware version of Visual Installer. From this order page you can purchase a full version of SamLogic Visual Installer.
 
 
I have an older version of Visual Installer. Can I upgrade to the latest version for a lower price?
 
Yes, if you have an older of version of Visual Installer you can upgrade to the latest version to a reduced price. You can read more and purchase an upgrade from this order page.
 
 
If I buy a license of Visual Installer. Is there any additional costs, for example must I pay some fee for every setup package I distribute?
 
No. There are no additional costs. When you have bought a license of Visual Installer you can use the tool to create and distribute so many setup packages you want.
 
 
In how many computers can I install one license of Visual Installer?

 
The license is per user. So if you, for example, need to install Visual Installer both at your office and in your home you can do it. If another user want to use Visual Installer he/she must buy a new license.
  
 
I bought a license of Visual Installer before and need to download it again, but the download link has expired. What should I do?
 
It is possible to get a download link to a sharp version of Visual Installer again. Click one of the links below to read more:
 
- If you want to have a download link to the latest product version, read more here.
- If you want to have a download link to an old product version, read more here.
 
 
What is your refund policy?
 
You can read our refund policy on this web page.
 
 
Operating systems
 

With which operating systems can Visual Installer be used with?
 
Visual Installer can be used with the Microsoft Windows operating system. Detailed information about which versions of Windows that are supported by Visual Installer is available on this page.
 
 
Installation and uninstallation
 

Do you have a page with installation and uninstallation instructions?
 
Yes, we have a page with installation and uninstallation instructions. You can open this page to get all necessary information.
 
 
Tips
 
Is there any tips & tricks page available for Visual Installer?
 
Yes, we have a tips & tricks page here. There you will find many useful tips for how to use Visual Installer in the best way.
 
 
 
 
SamLogic