How to download latest product version
If you also purchased a 12 months maintenance plan when you purchased the software, you will have access to a download page from where you can download the latest version of your software whenever you want. We can also resend you the license key, if you have lost it for some reason.
When you buy a product with a 12 months maintenance plan, you will automatically receive an email with a download link and a username and password to login to the page.
You can buy the 12 months maintenance plan afterwards
Normally you buy the 12 months maintenance plan when you buy the software, but it is also possible to buy the 12 months maintenance plan afterwards and separately. When you buy the 12 months maintenance plan afterwards, we will start counting the months from the purchase date of the maintenance plan.
An 1 month maintenance plan can not be bought afterwards
It is not possible to buy a 1 month maintenance plan afterwards. The 1 month maintenance plan is always included in the product, as default, when you buy a software from us, and gives you 1 month technical support and access to a temporary download link (that expires after 2 weeks). If you need to buy a maintenance plan afterwards, you must buy a 12 months maintenance plan.
Full access to a download page for 12 months
The 12 months maintenance plan will give you full access to a download page for 12 months, from where you can download the latest version of your software whenever you need. We can also resend you a license key for the product if you have lost the key.
12 months technical support is included
Technical support is always included in the maintenance plan. During a period of 12 months we will assist you if you need any help when using the product.
Do you have questions?
If you have any questions you can send an email to firstname.lastname@example.org and we will answer your questions.