Additional Order Information

1 or 3 licenses
You can buy 1 or 3 license versions of our products. The license is per user, so you are allowed to install one single license at your home and in your office, or in your desktop computer and your laptop computer, for example. If you buy 3 licenses, three users can use the product at the same time.

We have no limit on the number of end-users that uses your work. And there is no additional fee based on the number of end-users.
1 month or 12 months technical support & updates
There is a maintenance plan included for every product. As default there is a 1 month maintenance plan included for the following products: CD-Menu Creator, USB AutoRun Creator, Visual Installer and MultiMailer. But for an additional fee you can choose a 12 months maintenance plan for these products instead. A maintenance plan includes technical support and software updates of the product for the specific period. The 12 months maintenance plan allows you also to download the product so many times that you need in one year, and if you lose the license key, we will send you the license key again, without any additional costs.
For the following products there is always a 12 months maintenance plan included: SamLogic Media Tools, SamLogic USB Menu Creator, SamLogic Development Tools and our component / class libraries.
If you buy a subscription, a maintenance plan is included and available during the whole subscription period.
Upgrade / renewal
If you have an older version of a software you can upgrade to the latest version of the same software for a reduced price.
Refund policy
Our refund policy is available on this page. You may read it before your purchase.
End-User License Agreement (EULA)
If you want to read our end-user license agreement (EULA) before purchase you can open this page.
FAQ page with additional information
Some more details are available on FAQ pages that we have created for each product. Click on one of the links below to read more:
FAQ: CD-Menu Creator
FAQ: USB AutoRun Creator
FAQ: Visual Installer
FAQ: MultiMailer
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