Is
there a way to prevent that people who don´t want e-mails get it
by mistake?
Yes, there is a built-in
function that allows you to permanent or temporary prevent contacts
from receiving e-mails from you. Via the File - Exclusion List
menu item you can add those e-mail addresses that you want to exclude
from further mailings. E-mail addresses that are in an exclusion
list will not receive e-mails during a mail delivery.
What happens if you send a
mail to an incorrect or non-existing e-mail address?
MultiMailer never
interrupts a mail delivery process if an illegal or non-existing
e-mail address is found in the mailing list during the send-out.
The program automatically skips the incorrect address and goes directly
to the next in list, throughout the whole mailing list. All
illegal / non-existing e-mail addresses are noticed and you can
easy remove them from your mailing list.
We have a lot of customers
in other countries. Is there a way to assure that they get their
mail within their office-time?
With MultiMailer you
can control the date and time when a mailing delivery should begin
(this is activated via Options - Schedule Send). Set date
and time and the mailing will start at the specified point of time.
Do you need to know the basics
in HTML to be able to use MultiMailer?
No, you use a wordprocesssor-like
editor when you create your message so no knowledge in HTML is necessary.
However, if you want to use your favorite HTML editor SamLogic MultiMailer
can co-operate with it in an easy way. SamLogic MultiMailer is compatible
with the most common HTML editors on the market, including Microsoft
FrontPage and Macromedia Dreamweaver.
In ordinary e-mail clients
you can use CC and BCC to send copies of mails to other receivers,
why is that not recommended?
If you use the CC
(Carbon Copy) function in a circular, all recipients can see who
else that got your e-mail and also use the mail addresses for own
purposes if they want. If you use MultiMailer, only the receiver's
e-mail address will be stored in the e-mail message. Another contacts
e-mail addresses are never included in the message.
If you use the BCC (Blind Carbon
Copy) function, the recipients e-mail address will not be shown
in the "TO" field for the message. Instead the "TO" field will contain
another unfamiliar e-mail address and this look quit bad. If you
are using BCC your mail also looses its personality and as a result
of that it may not be read or regarded as a spam mail, either by
the recipient or by an anti-spam software.
What defines a "personal"
written e-mail?
With the expression
"personal" we mean that the content in every e-mail message is adapted
for the specified receiver. Every letter has something that is unique
just for this person in the mailing list. A simple example is to
use a personal greeting in each mail like "Hi Greg!" or "To Lisa
Smith". But also more advanced sentences can be included, you can
for example have a personal first sentence in every e-mail message
or include individual prices in every message sent out.
What is the most important advantage with creating personal
e-mail letters?
The biggest advantage
is that more e-mail letters will be read. Because it is addressed
directly to the receiver and has a personal touch, the receiver
takes time to actually read it.
Is
SamLogic MultiMailer a spam program?
Sometimes this question
is asked and our answer is: no, it is not. This program is meant
to be a tool used to sending informative or commercial messages
to people who wish to have it. This program is developed only for
that purpose. Our experience shows us that junk mail or unwanted
commercial doesn’t have any effect because people normally delete
them. The key to succeed with commercial through Internet is to
create information that is in interest of the reader. It needs to
be interesting, personal, and the reader needs to actually have
asked for it.
Can
you get information about earlier mailings in MultiMailer?
Sure. In the Statistics
tab in MultiMailer all statistics is saved about previous mailings.
From this tab you can open old e-mails and mailing lists and examine
log files.
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FAQ
- General Questions
