MultiMailer it is
possible to see the number of contacts who opened a newsletter.
You can see the information in numbers and as a pie chart. The
tip below shows how to do it:
To see the number of
contacts who opened a newsletter:
1. Start MultiMailer and open the Statistics tab.
2. Click the Update button on the button bar to ensure
that MultiMailer has downloaded the very latest statistics
information from our server.
3. Select a newsletter / e-mail in the list in the
4. Open the Statistics menu in the menu bar.
5. Choose the Show response statistics (chart)
6. Now a pie chart will appear in the lower part of
MultiMailer's window. It looks like this:
In addition to the pie chart, the window also contains other
information and statistics. In the pie chart that is shown, the
percentage of opened newsletters is shown in green color and the
percentage of unopened newsletters is shown in blue color. It is
also possible to see the percentage of newsletters where the
user has clicked on at least one link by selecting the Show
also clicked option in the window. We describe this setting
in detail in this tip.
In point 4 above, instead of going via the Statistics
menu, you can also right-click over a newsletter / e-mail and
select Show response statistics (chart) option in the
local menu that is shown. Another way to open this dialog box is
to select the newsletter / e-mail in the list and then click on
the Pie chart button in the MultiMailer's button row.
|Information about the
number of opened newsletters is also displayed directly
in the list in the Statistics tab (in the
Opened column). However, opening the chart window
gives you a better overview of a specific newsletter /
to see the number of contacts who clicked on links in a